FREE SHIPPING ON ORDERS OVER $99.00
We understand you want to receive your order as quick as possible and we try our very best to process and ship your order in a speedy manner. To help you determine when an item may ship or get delivered, please refer to the "Availability" information provided with each product. That is the time it takes to prepare or make the item before it's ready to ship. The shipping speed you select during checkout is in addition to that that time-frame. Orders are not processed or shipped on Saturday or Sunday. As soon as your order is ready to ship, we will email tracking information to the email address provided.
If you are ordering for an event, please provide your event date or date needed by in the space provided during checkout. Although we cannot guarantee when an order will arrive, we will make every effort to process your order so it will arrive for date specific events such as baby showers.
Please note that any order processing or transit time stated on our website are estimates only. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Tumbleweed Babies will gladly accept the return and exchange of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Returns are not allowed for any other reason. All sales are final for personalized products, clearance products, sale products, wholesale orders and drop ship order. Should we ever make an exception and accept an otherwise not returnable product (as stated above), a 15% re-stocking fee applies and return shipping is customer's responsibility. Any refunds will be applied once the product has been received by us and is in new, unused condition and in original packaging.
Because we start processing orders immediately upon receipt, once your order is placed, it cannot be canceled. If at any time we allow an exception due to special circumstances, a 15% order cancellation fee applies.